FAQs

About 2 Fab Tees

Yes! 2 FAB Tees is owned and run by a Black woman of Caribbean descent. Learn more about the company, here.

Our hours of operation are Monday-Friday from 9:00 AM-5:00 PM EST.

Sizing

Check out our size chart.

ORDERS

Choose the product(s) that you want to purchase and press the Add to Cart button. Then go through the checkout process (Shipping Address and Billing Info) and complete your order.

We offer safe shopping and accept payment via Paypal, AMEX, Discover, Mastercard, VISA, Apple Pay, and Google Pay. So you can choose the most suitable one for you. All products are listed in US Dollar, our system will automatically exchange your currency to make it easy for you when placing the order.

Our products are listed in US Dollar. But our system will automatically convert it for you, don't worry!

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at support@2fabtees.com within 10 days of receipt with photos of the damaged/wrong product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Click here to read the full policy.

SHIPPING

We provide international shipping. However, due to the security reasons, we can’t deliver a shipment to the military area.

We ship orders overseas by mail service.
After finishing processing your order, we will send it to the shipping company and it will be completely handled by them. After arriving to your country, it will be handled by your country's postal service. So please kindly contact your local post when it arrives at your country.

Due to the COVID-19 pandemic, there may be unexpected delays in shipping your order. For now, orders can ship within 5-20 business days. Please do not hesitate to reach out if you still have not received your shipping confirmation with tracking within that time at support@2fabtees.com.

Usually, it takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
USA: 5- 8 business days
International: 10-20 business days.

We will send you the tracking code of your orders to the email that you filled down when placing your orders. This email will also guide you on how to track your package or you can visit the Track Order page. Please note that the tracking information will be displayed 2-5 days after you receive that email.

Please note that the tracking information will be displayed after 2-5 days after being updated.
For the first time, it may take a few minutes to get the information from the carrier. Therefore, sometimes you can not find information about your package, please track again later.

Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.

Please remember there may be unexpected delays in shipping your order due to order and production backups due to COVID-19. Consquently, orders can ship within 5-20 business days.

Before getting in touch with us, please help us out by doing the following:

- Check your shipping confirmation email for any mistakes in the delivery address.

- Ask your local post office if they have your package.

- Stop by your neighbors in case the courier left the package with them.

Pro tip: Package theft is on the rise— If you're expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at support@2fabtees.com with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

RETURNS

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at support@2fabtees.com!

Click here to read the full policy.

Since our products are made to order, we don't offer exchanges. If you’re unsure which size would fit better, check out our size charts—we have one for every item listed on our store, in the product description section.

Refunds are only offered to customers that receive the wrong items. If this applies to your order, please contact us at support@2fabtees.com with photos of wrong items and we’ll sort that out for you.

Click here for more information about returns and refunds.